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Poor Economics (Hardcover)
Esther Duflo
 38,170원


The 5 Levels of Leadership (Paperback)
존 맥스웰 지음
 15,280원

Demand: How to Discover It, Exploit It, and Why Everything Depends on It (Paperback)
에이드리언 J. 슬라이워츠키 지... 7,490원

That Used to Be Us (Perfect Paperback)
토머스 L. 프리드먼 지음
 16,640원

2011 베스트!






Brandwashed (Paperback)
마틴 린드스트롬 지음
 18,160원


Disciplined Dreaming (Hardcover)
Josh Linkner
 35,010원

Poke the Box (Hardcover)
Godin, Seth
 17,920원

신간알림
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특가도서 30% 이상 특별 할인판매하는 도서입니다.

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Delivering Happiness (Paperback)

Hsieh, Tony 지음 / Hachette Book Group USA
12,060원(30%할인)/130원

Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers (Paperback)

Russell Brunson / Hay House
18,460원(35%할인)/370원

Inspired: How to Create Tech Products Customers Love (Hardcover, 2)

마티 케이건 / John Wiley & Sons Inc
36,220원(30%할인)/730원

This Is Service Design Thinking: Basics, Tools, Cases (Paperback)

Marc Stickdorn / John Wiley & Sons Inc
50,710원(30%할인)/510원
 

Call Centers for Dummies (Paperback, 2)

Real Bergevin / For Dummies
33,790원(30%할인)/340원

The Business of Belonging: How to Make Community Your Competitive Advantage (Hardcover)

David Spinks / Wiley
36,220원(30%할인)/370원

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (Hardcover)

Lencioni, Patrick / Jossey-Bass Inc Pub
20,270원(50%할인)/210원

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company (Hardcover)

Ashvin Vaidyanathan / Wiley
38,640원(30%할인)/390원
 

How to Be a Fierce Competitor: What Winning Companies and Great Managers Do in Tough Times (Paperback)

Jeffrey J. Fox / Jossey-Bass Inc Pub
24,080원(30%할인)/250원

Consumer-Centric Category Management (Hardcover)

A. C. Nielsen / John Wiley & Sons Inc
72,450원(30%할인)/730원

The Service Innovation Handbook: Action-Oriented Creative Thinking Toolkit for Service Organizations (Paperback)

Lucy Kimbell / Bis Pub
54,330원(30%할인)/550원

Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships (Hardcover)

Katie D. Paine / John Wiley & Sons
33,740원(30%할인)/340원
 

Salesforce for Dummies (Paperback, 7)

Liz Kao / John Wiley & Sons Inc
42,240원(30%할인)/430원

Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement (Hardcover)

Martin Kihn / John Wiley & Sons Inc
30,180원(30%할인)/310원

Human SIGMA: Managing the Employee-Customer Encounter (Hardcover)

존 플레밍 외 지음 / Gallup Pr
31,330원(30%할인)/320원

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (Hardcover)

Bill Price / Jossey-Bass Inc Pub
38,640원(30%할인)/390원
 

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine (Hardcover, 2)

Bliss, Jeanne / Jossey-Bass
36,220원(30%할인)/370원

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Hardcover)

Dan Steinman / Wiley
38,640원(30%할인)/780원

The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business (Paperback)

데이비드 미어먼 스콧 / Wiley
26,560원(30%할인)/270원

Happy Is Up, Sad Is Down: 65 Metaphors for Design (Hardcover)

J?n Hurtienne / Bis Publishers
30,170원(30%할인)/310원
 

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Hardcover)

Galbraith, Jay R. / Jossey-Bass Inc Pub
66,400원(30%할인)/670원

Body of Truth: Leveraging What Consumers Can't or Won't Say (Hardcover)

Hill, Dan / John Wiley & Sons Inc
42,250원(30%할인)/430원

Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Paperback)

Robert B. Woodruff / John Wiley & Sons Inc
63,930원(30%할인)/640원

Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand (Hardcover)

Robert Passikoff, Ph.D. / John Wiley & Sons Inc
36,160원(30%할인)/370원
 
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